Resolving Conflict

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Observe how a leaders own behaviour can perpetuate inappropriate behaviour, develop skills to help others address the source of their conflicts and practise coaching others to lead by example.

Jeremy has set up a project meeting with his team members Abeeku, Leonard and Florence. Given the explosive team dynamic, Jeremy would need to display expert leadership skills to keep the meeting on track. Unfortunately, he fails and the meeting goes terribly wrong. After that, Jeremy requests your help to understand how improving his own leadership skills could help the team address their problems in a more constructive way.

This module is part of our Inclusive Leadership series.

Learning objectives

Diversity isnt just about bringing different people together, its about creating an environment where everyone feels welcome and accepted. This scenario looks at a set of techniques that will help you resolve conflicts by coaching the manager to do so.

  • Learn how a leaders own behaviour can perpetuate inappropriate behaviour
  • Develop skills to help others address the source of their conflicts
  • Practise coaching others to lead by example
15-20 mins
People skills
VR, PC, Mobile
English, French
Available now
Meta Quest 2, Pico Neo 3
Coming soon
Meta Quest, HTC Focus +, HTC Focus 3
Desktop version
Desktop app and WebGL
Mobile version
Single user
Includes metrics
Additional peripherals required
Available as bundle


Bodyswaps is an award-winning immersive learning platform designed to deliver lasting behavioural change. Bodyswaps VR solutions create a safe space where learners can practise soft skills, with AI-enabled analytical feedback to accelerate personal development. Since 2019, London-based Bodyswaps has helped a wide range of organisations deliver measurable value by building more empathic workplaces and fostering greater inclusivity.

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