by Olya Kuramsina | May 11, 2022
Overview Identify poor active listening habits, experience what lack of active listening feels like and practise active listening behaviours like clarifying, summarising or acknowledging emotions. You are meeting with Dave and Amy, 2 colleagues. Dave just got feedback...
by Olya Kuramsina | Nov 16, 2021
Overview Identify non-inclusive behaviours, experience what micro-aggressions feel like, practise strategies to challenge non-inclusive behaviour such as objective feedback, impact assessment and open-ended questioning. You’re meeting 2 colleagues, Sam and...
by Olya Kuramsina | Nov 16, 2021
Overview Identify poor communication practices, experience what you sound like to other people and practise clear communication behaviours like emotional self-regulation, affirmative body language or summarising. You have been working with Daniel on a project that...
