Resolving Conflict

Resolving Conflict

Overview Observe how a leaders own behaviour can perpetuate inappropriate behaviour, develop skills to help others address the source of their conflicts and practise coaching others to lead by example. Jeremy has set up a project meeting with his team members Abeeku,...
Giving Feedback

Giving Feedback

Overview Helping someone else to understand the impact of their behaviours can be challenging. This scenario looks at a set of best practices to give judgment-free evidence-based feedback and trigger self-reflection. We see Jeremy talking to Leonard – an...
Understanding Conflict

Understanding Conflict

Overview Observe how conflicts can develop within diverse teams, develop your ability to flag non-inclusive behaviour and practise relationship-building skills. Florence has come to you with a problem shes having with Abeeku, another member of your team. She wants you...

Pin It on Pinterest