by Olya Kuramsina | Nov 17, 2021
Making a bad situation better Length 15-20 mins Area People skills Format VR, PC, Mobile Includes metrics Yes Creator Bodyswaps Overview Whatever the reason for a customers journey, if you get your customer service right, you can make a good experience great and a bad...
by Olya Kuramsina | Nov 17, 2021
Improving customer service in difficult situations Length 15-20 mins Area People skills Format VR, PC, Mobile Includes metrics Yes Creator Bodyswaps Overview This simulation shows you how to listen for customers emotional drivers in order to adapt your response to...
