Managing Difficult Clients

Managing Difficult Clients

Overview When doing business, there is the inevitable dreaded moment when you come across a difficult customer. Thanks to this training, you will be able to distance yourself from these delicate situations and better manage your emotions to successfully complete your...
Convincing in videoconference

Convincing in videoconference

Overview With the Covid crisis, sales representatives have increased the number of remote meetings. The objective of this training is to enable you to be more successful in your videoconference commercial meetings. By using digital tools such as Zoom or Teams, you...
Negotiating and handling objections

Negotiating and handling objections

Overview As a salesperson, you will face several types of objections during your commercial meetings. Thanks to this training, you will know how to effectively manage objections, understand why a prospect issues an objection during the commercial meeting, and how to...
Conducting a Sales Meeting

Conducting a Sales Meeting

Overview As a salesperson, you are the effective driving force of your commercial meetings. Thanks to this training, you will know how to make your pitch convincing. You will discover how to make the most of this moment of exchange with your prospect so that they...
Anticipate and Manage Conflicts

Anticipate and Manage Conflicts

Overview You take on the role of a regional manager at a company. Learn to understand the different types and mechanism of conflict creation. Practise preventing and defusing them in different realistic situations accompanied by Anne your coach. You will also have to...

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