When doing business, there is the inevitable dreaded moment when you come across a difficult customer. Thanks to this training, you will be able to distance yourself from these delicate situations and better manage your emotions to successfully complete your meeting.
- Recognise different difficult customers
- Control your negative emotions
- Stay assertive to lead to a sale
Additional peripherals required
Reality Academy developed the widest catalogue of training courses in Virtual Reality and E-Learning in order to provide the best training solution with a playful, immersive and innovative solution that boosts professional skills and raises awareness on issues.