Identify non-inclusive behaviours, experience what micro-aggressions feel like, practise strategies to challenge non-inclusive behaviour such as objective feedback, impact assessment and open-ended questioning.

You’re meeting 2 colleagues, Sam and Sophie, to catch up on a project you’ve been working on together for a while. Amy’s contribution is stellar whereas David is running a bit late on a couple of things. Rather than owning up to it, he’s attacking Sophie, using a variety of tactics from sexism hints to full-on bullying. Your first task is to observe and identify Sam’s behaviour. Then, face-to-face with him, you will have to challenge his attitude and make him reflect on it so that he can transform his relationship with Sophie.

This module is part of our Workplace Communications Essentials series.

• Challenging non-inclusive behaviours involves a set of steps that will help you start these important conversations and foster an inclusive work environment.
• Learn to observe and identify a broad range of non-inclusive behaviours.
• Apply techniques to challenge a non-inclusive behaviour.