Train in Virtual Reality – learn and compete in an immersive environment
Cargo space optimization, combined with efficient package loading, is crucial for a large shipping company like DHL. Wasted space means wasted money, so consistent procedures must be followed for every shipment. In addition to cost savings there are other benefits too: reduced CO2 emissions, decreased risk of injuries and increased customer satisfaction when packages are delivered safely and efficiently.
The workforce has historically been trained via printouts, presentations, videos and practical activities. These methods have proved very successful, but the company felt there were ways of harnessing Virtual Reality (VR) technologies to take things to the next level.
Working closely with experts from the Certified International Specialist (CIS) program, we delivered a collaborative VR exercise which promotes the principles of safe, efficient unit load device (ULD) stacking. Trainees use hand controllers to stack virtual boxes of various shapes and sizes, exactly as they would in real life.
Correct working methods are promoted, whereas mistakes are immediately highlighted. Interactivity and VR spatial awareness make for a truly memorable and engaging experience.
Utilising the multi-user capability of the Immerse Platform, employees from sites around the world can come together to train and work, as if co-located. Added elements such as scoring and global leaderboards encourage friendly competition, which help increase adoption and improve employee engagement.
VR is rapidly becoming an important tool in the DHL Express learning toolkit – a solution built on our enterprise platform means the company can scale-up as usage and demand increases.