EMPLOYERS STRUGGLING TO PROVIDE COST-EFFECTIVE TRAINING TO A GLOBAL WORKFORCE IS NOTHING NEW.
We all know the challenges companies face when attempting to train employees – getting workers in the same place cost-effectively being one of many. But even those companies who do successfully manage this with eLearning often face further challenges. Just as in the school classroom, there is a wide variety of different types of learners: those who learn visually; those who learn just by listening and can remember every word that was spoken; those at the opposite spectrum who take entire transcripts of classes; those who learn by observation and those who learn by imitation.
Training a global workforce can be a difficult, costly and time-consuming task. Even getting workers in the same place at the same time is challenging in a world of rotation. Some are attempting to combat this with distance learning solutions but many fail to provide a personalised learning experience adapted to each employee’s needs.
There are plenty of studies into different learning models – see Kolb or Fleming for example – but ultimately it seems that learners will generally fit into one of four categories: those who learn by experimenting, those who learn by observing, those who learn by inquiring, and those who learn by patterning. At Immerse we use Task Based Learning (TBL) and Situational Learning to ensure that learners who fit into any of these four categories (or a combination) are able to learn effectively.
Learning by experimenting
These employees are the ones who learn best by ‘doing’ things. They learn by experimenting, often by trial and error and working out which responses work best.
By recreating realistic scenarios in a 3D environment, the trainer and learner can take the ‘doing’ much further than your typical classroom-based roleplay. Employees no longer have to use their imagination – they can actually serve a customer at a hotel reception, fix a pump leak on an oil rig or evacuate a danger zone in a designated time frame.
Using the Immerse platform for experiential or scenario-based learning
Learning by observing
These are the learners who like to watch how to do something before attempting it themselves. They learn by imitation, absorbing as much information as possible from the trainer before using this knowledge to correctly complete the task.
Learners can watch their trainer complete any task live in our virtual environments. The trainer can physically show learners how to de-construct a drill bit, see which part fits where, as many times as it takes before the learner is satisfied, all from the comfort of the learner’s computer.
Learning by inquiring
These are the employees who learn by asking as many questions as it takes until they fully understand a process; they enjoy interaction with their classmates, looking at different possibilities and analysing the alternatives. They question the entire process of a task from beginning to end.
Immerse allows employees to interact with their fellow students through live pair-work, group discussions and games. Trainers can split learners into private voice groups to allow for effective collaboration between learners, giving them space to talk away from the class before allowing learners to report back on their discussions. Learners can also interact and speak live with their trainer, enabling them to ask questions and receive continual feedback.
A teacher splits learners into different voice groups for pair work on the Immerse platform
Learning by patterning
These learners like to be given a step-by-step guide to a task right at the very beginning. They like to study the stages and form patterns or links before completing the task themselves.
Trainers can give students as much or as little information on a task as necessary. They can send learners whole documents, video links or files containing instructions for them to read before completing a live assessment task online. Learners can download and save content to their own device and multimedia content can be shared between trainer and learner at the click of a button. Employees using Immerse can take notes at any time in the ‘Notes’ tab of the platform. These notes are automatically saved as a ‘txt’ file for future reference and are instantly available outside of the programme on the user’s personal computer or device.
The Immerse platform has a wealth of aids and resources available to both instructor and learner to ensure that learning is personalised and effective across a range of styles, rather than the one-size-fits-all approach that defines many eLearning solutions. Catering to an individual employee’s learning needs means that they will feel valued, engaged and motivated, ultimately making them more productive as they are engaged in an active rather than passive learning experience. Platforms such as Immerse can improve employee satisfaction by allowing organisations to recognise their employees as individuals and address their specific learning needs.
To learn more about how Immerse can aid your organisation, request a demo here.
– Melinda Frankland, Immerse Learning